Based on training sessions I have attended and the induction session we have had, the most common advice given to us was ' Ask questions.' And I absolutely abide by it. I always ask lots of questions! My colleagues always remind me that there is no such a thing as a silly question. They are always happy to answer my questions and provide me with context on what I'm doing, why I'm doing it and more importantly, advise on the approach I should take to action a task. This helped me gain an insight into the wider picture of the engagement, helping me understand the client better.

Having joined EY straight from school, my willingness to learn has been instrumental in shaping my professional journey. It has allowed me to embrace new challenges with enthusiasm and curiosity, rather than fear or hesitation. This eagerness to learn has not only helped me to quickly pick up necessary skills and knowledge for my role, but has also shown to my colleagues that I am adaptable, have a growth mindset, and I am committed to delivering to the best of my ability. Remember, as an apprentice you are not expected to know all the answers, so don't be afraid to ask lots of questions and keep learning!

Having strong soft skills will help you in life. Get comfortable building relationships and being out of your comfort zone, this will help you succeed in your professional career. It has helped me build professional relationships with clients and colleagues, and makes it easier when you have to ask them difficult questions.